Canada: New rules for compensation.
Federal government announces new rules on airline passenger protection
starting as early as july 2019, while some will come in force in December.
The regulation will apply to flights to, from and within Canada, including connecting flights.
It will differientiate between large and small airlines who will have to pay less compensation for delays or cancellations that are within the airline’s control but are not related to safety issues.
If the flight disruption is within an airline’s control but required for safety reasons then no compensation will be due but airlines will have to maintain a standard of treatment and help passengerscomplete their itinerary.
Most other flight disruptions such as tarmac delays, flight cancellations, and denied boardings will attract compensation , standards of treatment be upheld and the passenger’s itinerary be completed.
Canada Transport Minister Marc Garneau announced consumer protection measures, new regulations and penalties for airlines related to air travel delays.
These new rules for airlines were designed after extensive consultations with passengers and travel industry professionnals.
Delay at arrival (final destination)
– between 3 to 6 hours will cost large airlines c$400 and small airlines c$125.
– between 6 to 9 hours will cost large airlines c$700 and small airlines c$250.
– greater than 9 hours will cost large airlines c$1,000 and smaller airlines c$ 500.
Hefty fines: Airlines that don’t adhere to the regulationmay be fined up to c$25,000 per incident by the Canadian Federal Transport Agency.